For the month of September, two (2) chinchillas were surrendered and two (2) chinchillas were adopted. The number of chins adopted has significantly decreased lately. Fortunately, so have the number of surrenders.
Someone asked us recently if we are a no-kill shelter. The answer: not quite. On occasion we do receive a chinchilla with severe medical issues that are not treatable. Malocclusion affecting the tooth roots is one of the more common ailments. People also bring chins to us on the verge of death. A vet visit early on could have saved those, but when an animal is lethargic and showing signs of agonal respiration, there is really nothing more that can be done to save them. But for those who are treatable, we treat.
As a rescue shelter we also take in chinchillas with varying degrees of behavioral issues. Sadly, many of the behavior issues are human induced. One chinchilla came in recently whose former owner clearly did not know how to handle the poor thing. It became so cage aggressive that it actually learned to strike out at the hand that was feeding it-- literally! With many of our potential adopters being families with children or first time chinchilla owners, we make it our policy to NOT rehome aggressive biters unless someone is specifically willing and able to take on a huge challenge.
Like toddlers, chinchillas are natural nibblers, and we understand that an exploratory nibble is not a bite. However, there are some chins that have learned to use their teeth in a way that is more than one of curiosity. We do our best to rehabilitate and allow even the most extreme cases to stay as long as we have space for them. We have, however, expanded our chin room to two rooms and long ago gave up our clothes washer and dryer to accommodate the rescues. Sending chinchillas over the rainbow bridge is not something we regularly do. Rather, it's an act of desperation. Ours and other rescues constantly battle for space and resources to care for waves of unwanted animals.
Our support store has been our primary means of operating the chinchilla rescue. Unfortunately, we have seen a rise in unscrupulous, copy-cat vendors making our original products for their gain. Some have even started fake "rescues" as a false pretense. Many try, but few succeed in the long term. Know who you support and support who you know. For those of you who have remained loyal customers: Thank you! For those of you who are new to our website: Welcome! How may we serve you and your fur babies?