Posts in store
Introducing... Package Deals


We've received numerous requests for package deals. So finally, we've come up with a a few very nice assortments of wholesome chinnie foods, chews and treats. The package deals do not allow for substitutions. As we've jam packed boxes with specified dimensions, the goal was to make the most use of the space allotted. The package deals are all inclusive with shipping costs, etc. These offers are for domestic orders only.

The $90, Happy Chinchilla Care Package contains the following: 

  • 1 gallon bag pellets (Purina, Blue Seal or mixed bag)
  • 1 gallon bag hay cubes 
  • 1lb whole rose hips
  • 1lb probiotic cookies
  • 1lb prepared mixed wood
  • pack goji berries
  • pack seagrass knots
  • 1 chinchilada
  • 1 orb-bits
  • 5 assorted toss toys

We also offer a more economical option for those who are looking for monthly staple combo in a tidy package.  The $60, Economy Care Basics includes the following:

  •  1 gallon bag pellets (Purina, Blue Seal or mixed bag)
  • 1lb prepared wood chews (mixed variety only)
  • 1lb rose hips
  • 1lb hay cubes
  • 1 chinchilada
  • 5 assorted toss toys 


And finally, for those who want to spoil their chinnie into oblivion with chew toys and nothing but chew toys, we offer the $125, Ultimate Chew Toy Bundle. This is our most generous package deal where you'll find some extra freebies. ;) This package is not only excellent for your chinnie's teeth and digestive system, but it also supports the cognitive and motor skills of the special needs students who help us make them. We're told the actual chew toys are much larger in real life than they look in pictures. 

  • Herbal bunny
  • Spider!
  • Natural Noms Wreath
  • Pumice & Willowball Wreath
  • Chinchilada
  • Jacob's ladder
  • Superchew Softie
  • Pinata
  • Orb-bits
  • Fruitwood kabob
  • Chinchworm
  • 5 Assorted Toss Toys
  • Hugs & Kisses Garland
  • Random vine thingies
  • Natural wood perch

So...for ordering information, see our store Food & Health and Chinchilla Chew Toys pages for details.

Happy Shopping!

Happy December!

For the month of November, three (3) chinchillas were surrendered and ten (10) chinchillas were adopted. We're hoping that this Christmas, more chinnies will find their way to permanent homes.

Christmas is actually a very good reason to hold out to adopt. With the start-up cost of owning exotic pet being as high as it is, sometimes it just makes sense to wait until a major holiday. ;) We have had several families get a jump start on adoptions for Christmas. But remember, we do not allow chinchillas to go as surprise gifts. The new owner(s) must come in for the chinchilla education session during the adoption meet and greet.

And speaking of Christmas, the special needs students who help us make our store itemshave been working quietly on holiday themed toys for the critters. Many of our "regular" store items were originally designed as themed toys...but stuck around. Even our limited edition Spider! has become a permanent item. (Partly because the students just love making them so much). But I digress...

For the holiday season we have released our vine twist candycanes, Christmas Arbor-eatems, overstuffed snowmen, edible ornaments, mini candycanes, wreaths, and whatever else can spark our imagination. Watch our store for new releases on individual items.

Nutrition = Storage

The way we store chinchilla supplies is critical for our fur babies' health. Certain items require storage in a cool, dry, dark place, while others need to “breathe.”  Some chinchilla products have a shelf life, while others last indefinitely. Feed pellets are one of the more common foods about which people tend to have a laissez faire attitude. Pellets are relatively cheap when purchased in bulk, but begin to lose nutritional value after 3 months. Products that claim to have a 1-year shelf life do not address the fact that the nutrients gradually dwindle over that period. These should be stored in an air-tight container. 

We often receive raves about the freshness of our pellets where people claim that their chins shun pet store pellets, but love ours. This is mainly because we open and use our supplies within a very short time. This results in an ultra-fresh, bright green pellet that is nutrition dense. It is wise to only purchase as much pelleted feed as your pet can use within two months or less.

Another very important food item that requires specialized handling is dried hay. This item should be stored where it is allowed full air circulation, but is out of direct sun or bright light. This allows excess moisture to escape without causing the product to mold. If hay is stored in an airtight container, the anaerobic environment allows moisture and bacteria to accumulate and begin the process of decomposition. Sunlight and direct artificial light also leaches the chlorophyll and other vitamins from hay, resulting in a product that is no more nutritious than straw. Good hay depends on the growing season, cultivation, harvesting, and storage techniques. 

Loose wood, properly prepared, is another essential food item for chinchillas. However, proper preparation is critical in knowing how to process wood safely. The most important considerations are: is the wood organic? Has it been boiled to kill off parasites and allow for excess dirt and foreign growth removal? Has it been slowly dehydrated to ensure even drying? Quick “roasting” or “baking” at high temperatures for short periods of time is not adequate for wood processing. This method cooks the outer bark while leaving the middle damp. Mold spores are deadly to your chin! These can cause loose stool and potential death.  

We slowly convection dry all our hand selected woods for a minimum of 24 hours. Thicker pieces can take up to 5 days of continuous dry time to reach perfection. You can rest assured that we take care and caution when preparing our chinnie foods, treats and chew toys. Our reputation, and our chins, depend on it! 

Happy June!

For the month of May we had an eerily quiet month for both surrenders and adoptions. One (1) chinchilla was surrendered and two (2) chinchillas were adopted. May tends to roll like that, although we have had to convince some potential surrenders that turning their chin(s) in to us will in no way guarantee that they will get the "time and attention they deserve." To be brutally honest, some chins are with us for years before they finally go to an adoptive home. 

And speaking of adoptive homes....

Questions regarding food have come up quite a bit recently. Pet chinchillas with access to an adequately sized cage rarely need limits placed on the amount of food they consume. Growing chins are especially prone to low blood sugar, and chins in general are at risk of gastric stasis if they do not have food available at all times. Therefore, chinchillas need unlimited access to high quality pellets and hay.

A school of thought exists that advocates chins be given a measured amount of pellets. This is a dangerous practice and is generally used with ranch chins that are in very tiny breeding runs with little to no exercise.

A chinchilla should be naturally "blocky," not thin. If your vet tells you that your chinchilla is overweight, consider the foods you provide. Are you plying your animal with high calorie foods they should not eat in the first place? Raisins, nuts, colorful pet store mixed treats and other processed foods are perfect examples of how to "kill your pet with kindness." 

Instead, consider the natural habitat of the chinchilla. Chinchillas come from a place where the vegetation is high in fiber, low in protein with no fats and very little natural sugars. Think about it. Do coconuts and bananas grow naturally in the Andes Mountains high desert biome? Of course not! Then why do people believe these foods are ok to feed chinchillas? Be smart, people.


Still not sure what foods are safe? Check out our store for more information about different treats, chews, supplements and food staples.

This is Whimsy and I approve this message.

Happy May!

For the month of April, eight (8) chinchillas were surrendered, and six (6) chinchillas were adopted. One chinchilla kit was born of a surrendered female and six females just completed their pregnancy watch without babies. Whoo hoo!

We are still dealing with overflow surrenders here where our current chin count has exploded back up to triple digits. We have exactly 100 chinchillas currently, with about half of those available for adoption right now.

Rescue work is an interesting lifestyle. Sometimes people jump into the decision to "do what we do" without much forethought, but with tons of heart and spirit.  To choose this route one must have unlimited patience, time, space and *cough* access to funds. Our store items-- cage accessories, chew toys, food and other chinnie products-- ensure we can continue providing for the fuzzbutts. We supply our store with handmade, hand selected and often hand harvested materials.

As much as we appreciate the support of store orders, there are some ways to maximize the mutual benefit. Whimsy made the following post on our Facebook page recently that summarizes this point exactly:

"Hey everyone, we've had a bunch of requests for teeny tiny orders lately. This is heartbreaking, let me explain why. The postal service charges a base price on deliveries, then the price goes up according to weight, size and distance. It's the base price that's a killer. So if someone wants to order a single chew toy it's going to cost more than the item is worth just in shipping! As a single mother of four, I've had to live on a very tight budget and recognize the power of combined shipping and stocking up. For roughly the same cost, you can fill a box with multiple items and pay very little more in additional shipping cost. Just FYI"

As a reminder, we are now offering a free chew toy with orders of $50 or more. Is that incentive enough? Hmmmm....perhaps a ticker tape announcement on the store page would help....