Posts tagged package deals
How to Place an Order the Smart Way (Happy July!)

For the month of June, ten (10) chinchillas were surrendered and zero (0) chinchillas were adopted. We have a whole lot of folks interested in matchmaking, but the majority of our current chins are either already pair bonded or are too hormonal to house with another chin. What we desperately need are people who want to adopt and spoil. Please spread the word.

On a totally different note I wanted to share with y'all the appreciation we have for those of you who support our rescue through your store purchases. To help you out, here are some helpful tips we've gleaned regarding how to place a mail order to your best advantage.

How to place an order the smart way.

As a single mother of four, it became very important to learn ways to manage and save money. As an educator, I like to share that knowledge. Shipping costs are determined by the size, weight and distance the box has to travel. When we receive mail orders, sometimes a slight modification can save a lot on the cost of shipping. For example, the package deals we offer make the best use of flat rate boxes that contain heavy, dense items that are usually cheap to buy, but expensive to ship. In those boxes we've combined the most popular items packed in a way that would maximize the use of the space therein.


Items over 12 inches automatically require an oversized box. This means an oversized shipping cost, which may or may not be terrible. If size is coupled with heavy weight or distance, then the shipping cost naturally rises.  If the number of items ordered fills a box that is larger than 12"x12"x12", that is also considered "oversized."


Heavy items such as pellets, dust, supplies by the pound, etc. can add a surprising charge to the shipping cost. Again, this is especially true if coupled with size or distance. Sometimes adding on a single bag of pellets to get an order to the minimum cost makes the shipping more expensive than the actual item! We have in the past let our customers know when certain items throw an order off when it comes to making the shipping affordable. Even though our recommendation to omit an item from an order results in a net loss to us, the peace of mind sharing the knowledge is priceless. 


Orders coming in within 300 miles of our facility are generally fairly inexpensive to send. Certain major cities are also a less expensive delivery option because the shipping route for the post office is short and direct.

Combined orders.

Small orders placed often is actually more expensive to our customers in the long run. Monthly $30 minimum orders still carry the postal service base rate, plus the adjustments for size, weight, distance and handling. Sounds confusing, eh? Here's an example: one customer orders a bag of pellets, rosehips, hay cubes and cookies one month, then the next month an assortment of chew toys. Instead of paying shipping twice on two very different orders, by combining the basics with the chew toys the cost of shipping could have been the same as just shipping out the first box! The cost of the chew toys added on to the heavy items wouldn't make a substantial difference, but the cost of sending chew toys alone can nearly double the shipping price. Make more sense now?

Information ambushing.

Incoming emails are sorted according to priority or difficulty. Our favorite emails are adoption inquiries, but store orders rank a very close second. When an order is cleverly disguised as a request for basic chinchilla care questions, it's like throwing sand in Whimsy's gears. Likewise, the assurance of sending in an order "soon" after posing a difficult question really comes across as an empty promise. Once again, our website is chock full of information. It may take a little bit of digging, but so many gems of information are found along the way. ;)

Incomplete orders.

Whimsy is not a mind reader. Vague emails requesting "those red, round things" or "some" ledges are frustrating. Our website has pictures and item names, use them. We can get your package on its way much, much faster if we don't have to play email ping-pong asking for clarification. Also, please include the zip code or shipping address. The only address we know by heart is for Grandma and Grandpa.

I hope this information is helpful. With the above tips in mind, happy shopping! And no, we really don't ship live animals in boxes. :P

Introducing... Package Deals


We've received numerous requests for package deals. So finally, we've come up with a a few very nice assortments of wholesome chinnie foods, chews and treats. The package deals do not allow for substitutions. As we've jam packed boxes with specified dimensions, the goal was to make the most use of the space allotted. The package deals are all inclusive with shipping costs, etc. These offers are for domestic orders only.

The $90, Happy Chinchilla Care Package contains the following: 

  • 1 gallon bag pellets (Purina, Blue Seal or mixed bag)
  • 1 gallon bag hay cubes 
  • 1lb whole rose hips
  • 1lb probiotic cookies
  • 1lb prepared mixed wood
  • pack goji berries
  • pack seagrass knots
  • 1 chinchilada
  • 1 orb-bits
  • 5 assorted toss toys

We also offer a more economical option for those who are looking for monthly staple combo in a tidy package.  The $60, Economy Care Basics includes the following:

  •  1 gallon bag pellets (Purina, Blue Seal or mixed bag)
  • 1lb prepared wood chews (mixed variety only)
  • 1lb rose hips
  • 1lb hay cubes
  • 1 chinchilada
  • 5 assorted toss toys 


And finally, for those who want to spoil their chinnie into oblivion with chew toys and nothing but chew toys, we offer the $125, Ultimate Chew Toy Bundle. This is our most generous package deal where you'll find some extra freebies. ;) This package is not only excellent for your chinnie's teeth and digestive system, but it also supports the cognitive and motor skills of the special needs students who help us make them. We're told the actual chew toys are much larger in real life than they look in pictures. 

  • Herbal bunny
  • Spider!
  • Natural Noms Wreath
  • Pumice & Willowball Wreath
  • Chinchilada
  • Jacob's ladder
  • Superchew Softie
  • Pinata
  • Orb-bits
  • Fruitwood kabob
  • Chinchworm
  • 5 Assorted Toss Toys
  • Hugs & Kisses Garland
  • Random vine thingies
  • Natural wood perch

So...for ordering information, see our store Food & Health and Chinchilla Chew Toys pages for details.

Happy Shopping!

New Christmas Chew Toys!

We've been brainstorming like crazy and have come up with a bunch of awesome and adorable new seasonal chew toys!

In celebration of the season, we are offering a limited-time package deal. For a flat rate of $100, you receive the following with shipping included:

Christmas Care Package Deluxe (a $122.00 value!)

☆Shipping: 15.50

☆2 Cage Garlands (1 original, 1 Icicle twist): 15.00  

☆Chinchilada: 6.00                             

☆(2) Wreaths: 20.00

☆Snowman: 7.50

☆Christmas Arbor-eat’em: 15.00                 

☆Candy Cane Twist: 5.00

☆Candy Cane Toss: 2.50

☆(3) Rose hips stuffed willow ball “ornaments”: 7.50

☆(2) Apple powdered grapevine wreaths: 8.00

☆Confetti Cuisine sampler: 5.00

☆5 oz Probiotic cookies: 5.00

☆And with the first 19 mail orders…Jamie Glaser’s Christmas CD: 10.00

Of course, the items are all available individually if you would like to order more or less. See the Store for details and ordering information:

It has been a whirlwind of a weekend!

Just this weekend alone, seven (7) chinchillas found new homes just in time for the holidays and several more are on hold for the big Christmas event. Each chin and chin parent pairing is unique. Sometimes the chins amaze us by who they select to go home with. Trust me in this, the people rarely choose the chin. It works the other way around.

We even had lots of folks come to purchase items from our store to spoil their chinnies with. We actually ran out of some things! Don't worry though, the kids and I have been working hard to resupply the store with lots of fun things for your fuzzbutts.

Thank you everyone who has contacted us to order supplies and toys. Your support helps us do what we do here.

On that note... there's still time to take advantage of our holiday package deals. *wink wink*

Package Deals!

We're gearing up for the holidays! Are you ready to spoil your chinnie? Would you like to finally get your own furball? Contrary to some opinions out there, we believe kids and chins go great together! Assuming, of course, your child is kind and gentle enough to handle these delicate critters. Currently we have 13 wonderful singles and pairs ready to go to a new home and several more that will be ready before Christmas. But aside from that...

...check out our holiday packages! We've been working hard to prepare items just for you and your furry friend. Right now we're ready with three different $50 each package deals. These three packages include shipping, but you can save $15 if you pick them up. Shipped items come with a surprise extra! ;)

**Package 1~ The economy bridge and ledge combo!

We've used rounded pine slats instead of our usual wooden dowels for the bridge. It cuts costs tremendously! We're offering that, plus two 12" ledges complete with jumpholes and all the hardware. Keep in mind, this is made especially for Ferret Nation brand cages, so the bridge length is made in approximately 3 foot lengths.

**Package 2~ The 5 piece ledge with backboards combo!

This is a wonderful start for decorating (or redecorating) a chin friendly enclosure. We include 

1 -12" lounging ledge
2- 8" look out ledges
2- 6" leaping ledges

**Package 3~ The chewy play pack!

Includes a chin safe and chewable swing, one large pumice and willow wreath, and a hanging pine wafers toy, in many different colors.

Watch for our pennywise pack, coming soon to the Store!